Steven Bankert
Entrepreneur and Quality Control Specialist Steven Bankert
Steven Bankert is a seasoned entrepreneur with a strong background in quality control and a history of revitalizing businesses. Throughout his over 40-year-career, Steven Bankert has identified opportunities, improved operations, and prioritized customer satisfaction. His ventures have covered everything from laundromats to family entertainment and retail services.
His entrepreneurial journey started at Bankert Electric, an electrical contracting company in Attleboro, Massachusetts. To solve cash flow challenges common in the contracting world, Mr. Bankert purchased his first laundromat, Plainville Center Laundromat in Plainville, which provided a steady income. Over time, he owned and ran other laundromats, including Sue's Laundromat, Laundry World, County Square Laundromat, and Onset Laundromat.
Steven Bankert also owned and operated Sue's Ice Cream for nearly two decades. This seasonal business in Attleboro became known for its product variety and creative contributions to solving community problems, such as an innovative approach to reducing litter in a housing complex. Furthermore, he ventured into family entertainment with Kidz Wurld, an indoor play center, and Norton Mini Golf and Ice Cream, where he served multiple roles, including repairman, maintenance man, and bookkeeper.
Today, Mr. Bankert works as a secret shopper for businesses in North Attleboro, and beyond. He visits establishments anonymously, following specific instructions from business owners, and evaluates aspects such as customer service, cleanliness, and the overall experience. After each visit he writes an accurate and unbiased report, telling owners exactly what he found, including the positives and areas that could benefit from improvement.
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North Attleborough, MA US